We undertake small group training sessions or one-on-one sessions if appropriate. Sessions are usually conducted in person, but can be via video conference if required.
- We deliver a huge amount of information to attendees. This is why we recommend programmes are split over two days.
- The training is structured so that attendees regularly contribute in the form of a group discussion - we do not stand and lecture people!
- All training addresses the cultural and marketing context of the topics as well as practical performance.
- Full hand outs and guides are available as leave-behinds as well as e-docs for wider distribution.
We are always overwhelmed by the response our training receives. We believe we deliver unique insights to staff teams that motivate them to achieve better performance, raising both morale and benefitting the bottom line.
Why choose us for training?
Programme Delivery
Over the last 15 years, we have trained hundreds of staff members across tens of care homes and home care agencies. Enquiry handling, marketing planning, and social media have all been programme delivery areas.
Real Understanding
Our knowledge is granular. We are not marketing theorists delivering a talk to social care staff. We truly understand the logistical issues faced by members of staff and what support they need.
Staff Performance
Outcomes directly benefit an organisation's bottom line. The improvement in staff confidence and technical performance leads to more enquiries and better conversion rates.
